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Hobart Assurance

Stop Expensive Breakdowns Before They Start

"Hobart service is my preferred company with prompt response time and knowledgeable, professional service technicians. As we replace equipment, I have been purchasing brands Hobart will service... Having a service contract on major equipment has been cost effective for our organization." - Tahoe Forest Hospital – Truckee, CA

Preventative Maintenance Plans for your Commercial Kitchen Equipment

Operations looking for a plan that offers optional preventive maintenance inspections for their food equipment should look to the Hobart Assurance plan. To offer more flexibility in our service plans, we have this plan in a labor only option which does not include parts.

A STEP ABOVE: HOBART ASSURANCE

When you plan ahead with Hobart Assurance, you're never blindsided by an emergency. Instead, you're treated as a priority. Your business is valued, and we want to make sure your kitchen is back up and running as soon as possible.

Hobart Assurance covers you for all labor, travel, parts* and freight required on an annual basis. With Assurance, it doesn't matter if your equipment is ITW-branded or non-ITW branded; your service calls are given priority over standard time and material service.

Weekday service from 8 a.m. to 5 p.m. is automatically included in your Hobart Assurance plan. Your plan also comes with contracted 2-day response time comes, unlimited calling and multiple billing options.

*Parts exclusions may apply.

Hobart Assurance Chart

Benefits

Custom Coverage Options

With a number of coverage options/features available, you can customize coverage to fit your specific business needs.

Priority Advantage

Hobart Assurance Gives You: Priority over Hobart Care, 8 a.m. to 5 p.m. weekday service and contracted, 2-day response time.

Features

Frequently Asked Questions

What repair coverage does Hobart Assurance include?

Hobart Assurance is a mid-tier plan that combines scheduled preventive maintenance with covered repair labor. When enrolled equipment requires an unscheduled repair, the labor cost is included in the plan — eliminating unpredictable per-visit billing. It is designed for operators who need more than basic PM but whose equipment may not justify the full parts-inclusive coverage of Prosurance.

Does Hobart Assurance cover replacement parts?

Assurance covers repair labor but not parts. If a component must be replaced, parts are billed separately at standard pricing. Operators seeking full labor-and-parts coverage should consider Hobart Prosurance, which eliminates out-of-pocket repair costs for covered components.

Is Hobart Assurance available for all commercial kitchen equipment types?

Assurance is available for a broad range of Hobart equipment — dishwashers, conveyor warewashing systems, mixers, slicers, and food processors. Eligibility varies by equipment age, condition, and model. A Hobart Service representative will assess your inventory and confirm which units qualify before enrollment.

How many preventive maintenance visits are included in Hobart Assurance?

The number of annual PM visits is determined by equipment type and agreed upon at enrollment. During each visit, a factory-trained technician performs a full inspection, cleaning, lubrication, calibration, and adjustment — and identifies wear components before they cause a breakdown.

Can I upgrade from Hobart Care to Assurance without starting a new plan?

Yes. Contact your Hobart Service representative to discuss upgrade options and any cost adjustments. Upgrading is typically more efficient than canceling and re-enrolling, as your existing equipment records and service history carry forward to the new plan.