Hobart Care

Save money and time;
enjoy peace of mind

"Service Tech was really nice and professional and even offered to send quotes for preventative maintenance program." - Hampton Inn & Suites East - Birmingham, AL

Hobart Care is a service plan that addresses your repair needs while limiting the costs from emergency time and material (T+M) calls. To offer more flexibility in our service plans, we have this plan in a labor only option which does not include parts.

We cover your hot-side and cold-side food equipment.

Regardless of brand, we can keep your kitchen in running order. With the peace of mind of Hobart Care, you can be sure your downtime will be less than if you were cold-calling for a repair. When emergencies take your kitchen by surprise, you can be one step ahead of the rest.

You can always upgrade your Hobart Care to include 24/7 emergency response service with a 24-hour guaranteed response.

Hobart-Care-Chart

Benefits

Priority Advantage

Hobart Care Gives You: Priority over standard time and material service 8 a.m. to 5 p.m. weekday service Contracted, 3-day response time

Flexibility To Meet Your Needs

With Hobart Care, You Enjoy: Unlimited Service Calls, budget friendly service costs with multiple billing options

Features

You're Covered For:

Labor, travel, parts* and freight required on an annual basis *Parts exclusions may apply.

No Matter Your Equipment:

Hobart Care is available on ITW FEG branded and non-ITW branded food equipment

24/7 Coverage with a 24 Hour Emergency Response Time

Next-level service shortens your wait time and ensures that your emergency service is finished quickly.

Frequently Asked Questions

What does the Hobart Care service plan include?

Hobart Care is an entry-level preventive maintenance plan that includes one or more annual PM visits from a factory-trained technician. During each visit, covered equipment is inspected, cleaned, calibrated, and adjusted to manufacturer specifications. Care is well-suited for lower-utilization equipment or operations managing tighter service budgets.

Is Hobart Care the right plan for a single-location restaurant?

Care is a strong starting point for single-location operators who want scheduled maintenance without the cost of a full repair contract. If your operation depends on continuous uptime from high-use equipment — a multi-shift dishwasher or mixer, for example — Hobart Assurance or Prosurance may be the better fit, as they include repair labor and parts coverage.

How does Hobart Care differ from Assurance and Prosurance?

Hobart Care covers scheduled preventive maintenance only. Assurance adds repair labor coverage on top of PM visits. Prosurance is the most comprehensive tier, bundling PM, repair labor, and covered parts into a single annual fee. The right plan depends on your equipment's utilization rate and how much unplanned repair cost your operation can absorb.

Does Hobart Care include parts or repair labor?

No. Hobart Care does not cover repair labor or parts for unexpected breakdowns. Unscheduled repairs are handled under a separate Time & Material call billed at standard rates. Operators who want repair cost coverage should consider Hobart Assurance or Prosurance.

How do I enroll in Hobart Care?

Contact a Hobart Service representative at 888-4-HOBART or submit an inquiry online. A coordinator will review your equipment inventory, confirm eligibility, and provide a custom quote based on the number and type of units to be covered.