Hobart Prosurance™

Equipment Insurance for your Commercial Kitchen

Unlimited Service Calls

Expedited Parts Coverage

24/7/365 service

Proactive Maintenance

For the ultimate in equipment coverage for your most critical kitchen equipment, Hobart Service offers the Hobart Prosurance package. It’s the ideal plan for operations that need coverage on ITW-branded dishwashers, large bakery ovens and auto-wrappers.

This plan not only covers all labor, travel, parts* and freight required on an annual basis, it provides operations with a plan that proactively keeps a kitchen’s most critical and expensive equipment running to significantly reduce emergency repairs. And when repairs are required, Prosurance customers are assured the fastest response times so that equipment downtimes are kept to an absolute minimum.

*Parts exclusions may apply

Benefits

Fast, Reliable Service

Stay protected with fast response times and no business-day limitations.

Your Prosurance plan includes a four-hour emergency response time, 24/7/365 service and a contracted 24-hour response time.

The Peace of Being Prepared

This plan takes proactivity to its peak with maintenance and early part replacement.

You can take advantage of two maintenance inspection visits and two proactive maintenance visits which includes proactive replacement of expendable parts.

Features

Accidental Damage Coverage

Mistakes happen. With this upgrade, we'll cover your equipments' accidental damage repairs. (optional)

Additional Maintenance Visits

The more often a technician's eyes are on your equipment, the more likely you are to catch issues before they become problems. Improve the life of your machines by upgrading for additional visits. (optional)

Asset Tagging

Track your assets and make the maintenance process even faster with our asset tagging program. (optional)

Expedited Parts

Need a part sooner than you were expecting? Upgrade for automatic expedited part delivery. (included)

Expendable Parts Coverage

You’ll be protected from unforeseen parts costs by covering ‘high wear’ consumable items. (included)

Frequently Asked Questions

What does Hobart Prosurance cover that other plans do not?

Hobart Prosurance is the most comprehensive service tier, bundling scheduled preventive maintenance, repair labor, and covered replacement parts under a single annual fee. Unlike Care (PM only) or Assurance (PM plus labor), Prosurance eliminates virtually all out-of-pocket repair costs for covered equipment. It is built for high-utilization operations where downtime carries significant financial and operational consequences.

Is Hobart Prosurance worth the investment?

For operations running equipment across multiple shifts — large healthcare systems, hotel banquet operations, university dining programs, or chain restaurant groups — Prosurance typically delivers measurable ROI. A single major component failure on a commercial conveyor dishwasher can cost thousands in parts and labor alone. Prosurance converts those variable costs into a fixed annual budget line.

Are all parts covered under Hobart Prosurance?

Prosurance covers a broad range of repair parts for enrolled equipment. Standard exclusions include consumable items subject to routine wear (such as certain gaskets and seals), cosmetic parts, and damage from operator misuse or improper installation. Your Hobart Service representative will provide the full covered components list before enrollment.

How does Prosurance support budget forecasting for facility managers?

Prosurance replaces unpredictable repair expenses with a fixed annual service fee. For facility managers, this means no unplanned capital outlays for equipment repair within a fiscal year — enabling cleaner budget forecasting and a simplified vendor relationship.

Does Hobart Prosurance include emergency or after-hours service?

Emergency service response under Prosurance follows the terms of your individual service agreement. Response time commitments and after-hours availability vary by geographic market. Review these terms with your Hobart Service representative at enrollment and confirm escalation procedures for critical equipment failures.